Privacy Policy

Effective date

2026-05-07

Who we are

Relax Games operates relax-games.com, related product pages, support pages, documentation, Client Portal features, and mobile game products.

Information we collect on the website

Depending on how you use the website, we may process account information, support request messages, contact form details, admin activity, session data, IP address, user agent, and technical data needed to operate and secure the website.

Client Portal and support tickets

If you create an account, we store your name, email address, password hash, account status, support tickets, replies, timestamps, and related support information. This is used to provide support and manage communication.

Mobile games

Relax Games mobile games may store gameplay progress locally on your device. For Blinkbound, local data may include hearts, crystal totals, best score, best distance, upgrades, achievements, quests, map style, settings, notification preference, and control preferences. For ViperGrid, local data may include best score, coin balance, inventory items, owned skins, selected skin, pending gift data, and sound preference.

Website gameplay results

The main relax-games.com website is not an online game portal. Mobile games do not send player results to the website unless a specific future product version clearly states otherwise.

Advertising and rewarded ads

Some Relax Games mobile products may use advertising SDKs such as Google AdMob. Advertising partners may process advertising identifiers, IP address, approximate device data, diagnostics, ad delivery data, and ad interaction data according to their own policies, device settings, consent choices, and applicable law.

Notifications

Some mobile games may request notification permission for local gameplay reminders such as refill timers. You can disable notifications in the app or device settings.

Contact and support

If you contact us, we use your name, email address, subject, message, and any diagnostic details you provide to respond to your request and improve support.

Cookies and sessions

The website uses cookies or sessions needed for login, CSRF protection, admin access, forms, and account security.

Data sharing

We do not sell personal information. We may share limited data with service providers that help host, operate, secure, analyze, advertise, or support our website and mobile products, or when required by law.

Data retention

We keep account, support, and administrative records for as long as reasonably needed for service operation, legal compliance, abuse prevention, and support history. Local mobile game data remains on your device until removed by you or the operating system.

Security

We use reasonable technical measures such as password hashing, CSRF protection, prepared statements, and access-controlled admin tools. No system can be guaranteed to be completely secure.

Children

Our services are not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Your choices

You may request access, correction, or deletion of certain information by contacting support. You can manage mobile app permissions through device settings.

Changes

We may update this policy when the website, mobile products, support workflows, advertising integrations, or legal requirements change. The updated version will be published on this page.

Contact

Use the support page or contact form at https://relax-games.com/#contact for privacy and support requests.