Privacy Policy

Effective date: 2026-04-13

1. Who we are

Relax Games operates the website available at relax-games.com and related game services, including the ViperGrid Android game.

2. Information we collect

Depending on how you use our services, we may collect the following categories of information:

• Account information: name, email address, encrypted or hashed password data, and account timestamps when you create an account on our website.
• Game and leaderboard data: scores, gameplay statistics, game identifiers, and ranking-related information when you save or submit results.
• Contact information: name, email address, subject, and message when you contact us through the website.
• Authentication and security data: session data, API bearer token records, password reset token records, IP address, and basic anti-abuse or rate-limit information.
• Technical information: device, browser, app, diagnostic, and log-related information needed to operate, secure, and improve our services.
• Advertising-related information in the Android app: if you use ViperGrid, Google AdMob may process advertising identifiers, IP address, approximate device information, diagnostics, and ad interaction data in accordance with Google's own policies and disclosures.
• Local app data: ViperGrid stores game progress such as coins, scores, selected skins, inventory, gifts, and settings locally on your device.

3. How we use information

• To create and manage user accounts.
• To authenticate users and protect accounts.
• To save scores, show leaderboards, and operate gameplay features.
• To answer support messages and contact requests.
• To prevent spam, fraud, abuse, and unauthorized access.
• To operate, maintain, debug, and improve our website, APIs, and games.
• To show rewarded advertising in the Android app through Google AdMob.
• To comply with legal obligations and enforce our terms or policies.

4. Advertising and AdMob

ViperGrid may display rewarded ads through Google AdMob. When AdMob is used, Google and its partners may process certain data to deliver ads, limit fraud, measure ad performance, and support consent flows. This can include advertising identifiers, IP address, device information, and diagnostic information.

Google may also provide consent and privacy choice tools to users in supported regions. For more information about how Google processes data, please review Google's privacy information and AdMob disclosures.

5. Cookies, sessions, and local storage

Our website may use cookies or session storage that are necessary for login, security, forms, and account functionality. The Android app may use local storage on the device to save progress and preferences.

6. Sharing of information

We do not sell your personal information. We may share information only in limited situations such as:

• with service providers that help us host, secure, or operate the website or app;
• with advertising partners such as Google AdMob for ad delivery and measurement;
• when required by law, regulation, legal process, or valid government request;
• to protect the rights, safety, and security of users, our services, or others.

7. Data retention

We keep information for as long as it is reasonably necessary for account operation, score history, security, abuse prevention, legal compliance, and support purposes. Local game data stored on your device remains there until you remove the app data or uninstall the app.

8. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are not intended for children under 13. If you believe that a child has provided personal information to us without appropriate permission, please contact us so we can review and remove the information if appropriate.

10. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also have choices about personalized advertising where available. To make a request, please contact us through our website contact form.

11. International processing

Our services may be hosted or supported through providers located in different countries. By using our services, you understand that information may be processed outside your country, subject to applicable legal safeguards where required.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date on this page.

13. Contact

For privacy questions or requests, please contact us through the contact form on our website: /#contact

Public URL for this policy: /privacy-policy